Terms & Conditions

Effective date: August 11, 2026 Operated by: Parachute LLC ("Company," "we," "us," or "our"), 6543 N Landmark Dr #1195, Park City, UT 84098, United States. Service name: the Frontier mobile application and related supplement products and websites (collectively, the "Service").

These Terms & Conditions ("Terms") are a binding agreement between you and Parachute LLC. By creating an account, starting a fast, purchasing a membership or product, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Who may use the Service

• You must be at least 18 years old to create an account or make a purchase. The Service is not directed to children, and we do not knowingly collect information from anyone under 18. See the Privacy Policy for details.
• You must be able to form a binding contract and not be barred from using the Service under applicable law.
• By using the Service you represent that the information you provide is accurate and that you will keep it current.

2. Important health and safety notice — please read

The Service is for general wellness, education, and informational purposes only. It is not medical care and is not a substitute for professional medical advice, diagnosis, or treatment.

• Not medical advice; not a medical device. Frontier is a fasting and healthspan tool. It does not provide medical advice and is not a medical device.
• Consult your doctor first. Fasting and dietary changes are not appropriate for everyone. Consult a qualified healthcare provider before starting, changing, or ending any fast, diet, exercise, or supplement routine — especially if you are pregnant or breastfeeding, have or have had an eating disorder or disordered eating, have diabetes or another metabolic condition, have a history of cardiovascular, kidney, or liver disease, or take medication.
• Structure-function statements only. Any statements in the Service or on our products describe how ingredients or practices may support normal body structure or function. They do not claim to diagnose, treat, cure, or prevent any disease.
• Assumption of risk. You understand that fasting carries inherent risks and that you use the Service and make dietary decisions at your own risk and discretion.
• Emergencies. The Service is not for medical emergencies. If you think you are having a medical emergency, call your local emergency number immediately.
• If fasting is affecting your health or relationship with food, stop and seek support. The Service is not designed to encourage restriction and should never be used to do so.

The canonical health disclaimer that appears in Company materials is: "Not intended to diagnose, treat, cure, or prevent any disease. Not a medical device; not medical advice. Consult your doctor before changing your diet or fasting routine."

3. Your account

• Accounts are created with Sign in with Apple or email. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.
• One account per person. Notify us promptly of any unauthorized use.
• We may suspend or terminate accounts that violate these Terms or that we reasonably believe create risk to the Service or others.

4. Membership subscription

The Service offers an optional paid membership (the "Membership").

• Price and term. Membership is offered at $69.99 per year, preceded by a 7-day free trial for eligible new members. Prices are shown at the point of sale and may change as described below.
• Free-to-paid conversion (auto-renewal). Unless you cancel before the free trial ends, your Membership will automatically convert to a paid annual Membership and your payment method will be charged the then-current price. The Membership then renews automatically each year until you cancel.
• Your affirmative consent. By starting the trial or Membership you provide express affirmative consent to these automatic-renewal terms. We retain a record of that consent as required by law.
• Reminders and notices. We will send you the notices required by law, which include: a reminder before your free trial ends that states the trial is expiring, the price that will be charged, and how to cancel; renewal reminders; and advance notice of any price change. These notices follow California's Automatic Renewal Law (Cal. Bus. & Prof. Code §17600 et seq., as amended by AB 2863), applied nationwide, and are separate from the product's marketing communications.
• How to cancel. You can cancel anytime — including online in a few steps — through the customer portal linked in the app (hosted by our payment processor) or by contacting support@frontierfasting.com. Cancellation stops future renewals; it takes effect at the end of the current paid term unless otherwise stated.
• Billing. Membership is billed by our payment processor (Stripe) via external web checkout, not through in-app purchase. This approach follows Apple's current App Store rules for the U.S. storefront, and the Service is offered only in the United States for this version.
• Refunds. Except where required by law, Membership fees are non-refundable once a paid term begins; canceling stops future renewals but does not refund the current paid term. Refund handling for physical Products is described in Section 5.

5. Supplements and other physical products

We sell private-label supplements and related physical products (each, a "Product").

• Structure-function claims and FDA disclaimer. Our Products are dietary supplements, not drugs. Any statements about them have not been evaluated by the U.S. Food and Drug Administration, and the Products are not intended to diagnose, treat, cure, or prevent any disease. Product labels and pages carry the required disclosures.
• Not medical guidance. Supplement suitability varies by individual. Consult your healthcare provider before use, particularly in the circumstances listed in Section 2.
• Purchases. Products are sold through external web checkout processed by Stripe, never through in-app purchase. Title and risk of loss pass to you on delivery to the carrier, or as otherwise required by law.
• Availability, pricing, and description accuracy. We try to describe and price Products accurately but do not warrant that descriptions, pricing, or availability are error-free, and we may correct errors, change prices, or cancel orders (with a refund) as permitted by law.
• Fulfillment. Orders are fulfilled by third-party fulfillment providers. We currently ship within the United States only. Orders are typically processed within 1–3 business days and delivered within approximately 3–7 business days after processing; you will receive tracking when your order ships. Delivery windows are estimates, not guarantees, and may vary by carrier and destination.
• Product refunds and replacements. We replace or refund physical Products that arrive damaged or defective — contact support@frontierfasting.com within 30 days of delivery. Because supplements are consumable health products, we do not accept returns of opened Products for safety reasons. Nothing in this section limits any refund or return right you may have under applicable law.

6. Auto-ship (subscribe & save)

At checkout you may enroll a Product in auto-ship, a recurring purchase program.

• How it works. You choose a delivery cadence; we automatically prepare and charge for each recurring order at that cadence until you change or cancel it.
• Member benefits. Eligible members receive 10% off and free shipping on qualifying auto-ship orders. Non-members are charged standard pricing.
• Your affirmative consent. By enrolling you provide express affirmative consent to recurring charges on the cadence you select. We retain a record of that consent as required by law.
• Change, skip, pause, or cancel anytime. You can adjust the cadence, skip a shipment, pause, swap, or cancel auto-ship at any time through the customer portal linked in the app or by contacting support@frontierfasting.com. Changes apply to future orders.
• Notices and price changes. We will send the recurring-purchase and price-change notices required by law, consistent with the FTC's ROSCA requirements and applicable state auto-renewal laws.
• No separate replenishment reminders. Auto-ship is designed to replace re-order marketing reminders. This does not affect the legally required subscription and price-change notices described above.

7. Pricing, billing, and taxes

• Prices are stated at the point of sale in U.S. dollars and may change prospectively. Applicable sales tax is calculated and collected at checkout (via Stripe Tax) based on your location.
• You authorize us and our payment processor to charge your selected payment method for all amounts due, including recurring Membership and auto-ship charges.
• Member pricing and discounts are benefits of an active paid Membership and end if your Membership lapses.

8. License and acceptable use

• Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable license to use the app for your own non-commercial use.
• You agree not to: misuse or interfere with the Service; reverse engineer, scrape, or copy it except as allowed by law; resell or exploit it commercially; upload unlawful or infringing content; or use it to harm yourself or others.

9. Intellectual property

• The Service, including the Frontier name and branding, software, content, and design, is owned by Parachute LLC or its licensors and is protected by intellectual-property laws. Except for the license in Section 8, no rights are granted to you.

10. Your data and content

• Your fasting logs, weight entries, goals, and similar data are yours. You grant us a limited license to host, process, and display that data to operate the Service and as described in the Privacy Policy.
• You are responsible for the accuracy of information you enter.

11. Third-party services

The Service relies on third parties (including Apple, Stripe, our fulfillment provider, and the analytics and communications providers listed in the Privacy Policy). Your use of those services may be governed by their own terms, and we are not responsible for third-party acts or omissions.

12. Disclaimers of warranties

Except as expressly stated and to the fullest extent permitted by law, the Service and Products are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that content is accurate or complete. Some jurisdictions do not allow certain warranty exclusions, so parts of this section may not apply to you.

13. Limitation of liability

To the fullest extent permitted by law, Parachute LLC and its owners, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, or goodwill, arising out of or related to the Service or Products. Our total liability for any claim will not exceed the greater of the amount you paid us in the 12 months preceding the claim or US $100. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you. Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law, including liability for personal injury, gross negligence, or willful misconduct; any such claims fall outside the cap in this section.

14. Indemnification

You agree to indemnify and hold harmless Parachute LLC from claims, losses, and expenses (including reasonable legal fees) arising from your misuse of the Service, your violation of these Terms, or your violation of any law or third-party right.

15. Dispute resolution, arbitration, and governing law

• Governing law. These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws rules.
• Binding arbitration. Except for (a) claims that qualify for small-claims court and (b) claims for injunctive or equitable relief regarding intellectual property, you and Parachute LLC agree that any dispute arising out of or relating to these Terms or the Service will be resolved by final and binding individual arbitration administered by the American Arbitration Association (AAA) under its then-current Consumer Arbitration Rules, before a single arbitrator, seated in Dallas, Texas. The Federal Arbitration Act governs the interpretation and enforcement of this section.
• Arbitration fees. We will pay any portion of the AAA filing and case-management fees that exceeds what you would have paid to file the same claim in court, as provided under the AAA Consumer Arbitration Rules.
• Coordinated / mass filings. If 25 or more similar arbitration demands are asserted by or with the assistance of the same or coordinated counsel, the parties agree the demands will be administered under the AAA's Mass Arbitration Supplementary Rules then in effect, including any staged-fee and bellwether/batching procedures.
• Class-action waiver. You and Parachute LLC agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding.
• 30-day opt-out. You may opt out of this arbitration agreement by sending written notice to support@frontierfasting.com within 30 days of first accepting these Terms; opting out does not affect the remaining provisions of these Terms.
• Venue for non-arbitrable matters. Any dispute not subject to arbitration will be resolved exclusively in the state or federal courts located in Dallas County, Texas, and you consent to their jurisdiction and venue.

16. Changes to these Terms

We may update these Terms. If changes are material, we will provide reasonable notice (for example, in the app or by email). Changes are effective when posted with an updated "Effective date," and your continued use after that constitutes acceptance. Changes to recurring-billing terms will be applied prospectively and with any legally required notice and consent.

17. Termination

You may stop using the Service at any time. We may suspend or terminate access if you violate these Terms or to protect the Service or others. Sections that by their nature should survive termination (including Sections 9, 12–15, and 18) will survive.

18. Miscellaneous

• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service.
• Severability. If any provision is unenforceable, the rest remains in effect.
• No waiver. Our failure to enforce a provision is not a waiver.
• Assignment. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.

19. Apple App Store additional terms

If you download the app from the Apple App Store, the Apple-required end-user license terms also apply, including that Apple is not responsible for the app or for support, and that Apple is a third-party beneficiary entitled to enforce these Terms. Specifically, the parties agree to Apple's standard Licensed Application End User License Agreement (available at https://www.apple.com/legal/internet-services/itunes/dev/stdeula/), which is incorporated by reference and sets the minimum end-user license terms for the app; to the extent these Terms are less restrictive than, or conflict with, that agreement, Apple's minimum terms control.

20. Contact

Questions about these Terms: support@frontierfasting.com · Parachute LLC, 6543 N Landmark Dr #1195, Park City, UT 84098, United States.